1. Home
  2. Privacy Policy
Privacy Protection

Spinner Khela Privacy Policy – Our Commitment to Protecting Your Data

Every piece of information you share with Spinner Khela is held in trust. Here you will find a clear explanation of how it is collected, stored, and kept secure.

Last updated: January 1, 2026
256-bit SSL Encryption
All data is protected with bank-grade security.
Data is never sold
Your data is never sold to third parties.
Your Control
You have the right to view, correct, and delete your own information.

Core Pillars of Privacy Protection

How Spinner Khela puts your data first

Encrypted data storage
All your data on Spinner Khela is secured with 256-bit AES encryption — the same level of security used by the banking industry.
Maximum security
Identity Privacy
Your name, mobile number, and payment details are kept strictly confidential. No advertiser or third party can access this information.
Zero data breaches
Separate Protection for Payment Information
bKash, Nagad, and bank details are stored on separate, secure servers — not directly connected to the main platform — significantly reducing the risk of hacking.
Financial Security
No data sharing with third parties
Your data is never shared with any marketing company, research organization, or other third party unless required by law.
Zero Sharing
Transparent data usage
This page gives you a fully transparent explanation of how your data is being used. Spinner Khela does not engage in any hidden data processing.
Fully Transparent
Right to Erasure
You can request deletion or correction of your data at any time. Spinner Khela processes all requests within 30 business days.
Your Rights
Table of Contents
1
Introduction & Applicability
Where and to whom this policy applies

Welcome to Spinner Khela. This Privacy Policy explains what information is collected when you use the Spinner Khela platform, how it is used, and how we keep it secure.

This policy applies to Spinner Khela's website, mobile app, and all digital services. By accessing our platform or creating an account, you are considered to have consented to this Privacy Policy.

Important: Spinner Khela treats your privacy as a fundamental right. We never collect more information than necessary, and we never share your data without your consent.

2
What data we collect
Full List of Collected Information

Spinner Khela collects only the data necessary to provide its services. A breakdown by category is provided below:

Data Category Example Reason for collection
Identity Information Full name, date of birth, national ID number Age verification & KYC process
Contact Information Mobile number, email address Account verification & communication
Financial Information BKash/Nagad number, transaction history Payment processing
Usage Data Game history, bet logs, session duration Service improvement & protection
Device information IP address, device ID, browser Security & Fraud Prevention
Communication records Live chat logs, support tickets Service Improvement

We never collect social media profile data, messaging app data, or any information beyond your device's access permissions without your consent.

3
How your data is used
Full Purpose of Data Use

Spinner Khela uses your information only for the purposes listed below:

  • Account Management: Registration, login verification, and account security.
  • Payment processing: Processing deposits and withdrawals.
  • Legal compliance: Compliance with licensing requirements, KYC, and anti-money laundering regulations.
  • Service improvement: Developing new games, features, and improving the user experience.
  • Security: Fraud detection and prevention.
  • Contact: Important notifications & customer support.
  • Personalization: Game and offer recommendations tailored to your preferences.

Spinner Khela & your data Never We do not share your data with third parties for advertising, sell it to data brokers, or use it for marketing purposes without your consent.

4
Data retention & duration
How long your data is retained

Spinner Khela retains data only for as long as necessary. Retention periods vary by data type:

  • Active Account Information: For as long as your account remains active.
  • Transaction records: Up to 5 years where required by law.
  • Support Contact: 2 years from the date of contact.
  • Closed account data: 3 years from the date of closure, as required by law.
  • Marketing Information: Deleted immediately upon withdrawal of consent.

Once the retention period expires, data is securely destroyed or fully anonymized.

5
Sharing data with third parties
When and With Whom Your Information May Be Shared

Spinner Khela does not ordinarily share your information with third parties. However, limited sharing may occur in the following circumstances:

  • Payment processor: Only the minimum information required is shared with bKash, Nagad, or your bank to process transactions.
  • Game provider: Limited data required to run the games – they do not have access to your identity.
  • Law Enforcement: As required by a court order or as part of a lawful legal process.
  • Licensing authority: Information required as part of regulatory compliance.
Our Commitment

Spinner Khela never sells your data, shares it with advertising networks, or uses it for marketing without your consent. This is our unwavering commitment.

6
Cookie Policy
What Are Cookies and Why We Use Them

Cookies are small data files stored in your browser. Spinner Khela uses three types of cookies:

Cookie types Purpose Duration Status
Essential cookies Login sessions, security tokens Upon session end Mandatory
Analytics Cookies Page views, user behavior analytics 1 year Optional
Preference cookies Language preferences, theme settings 3 Months Optional
Marketing Cookies Display relevant offers 30 days Consent-based

You can disable optional cookies through your browser settings. However, turning off essential cookies may prevent login and other core features from working properly.

7
Your privacy rights
What you can do

Every Spinner Khela member has the following rights over their personal data:

Right to access your data
You can request to know what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data unless retention is required by law.
Right to object to processing
You may object to the processing of your data for specific purposes.
Data Portability
You can request a downloadable copy of your data.
Marketing opt-out
You may opt out of promotional messages at any time.

To exercise these rights support@spinnerkhela.comEmail us or reach out via live chat. Spinner Khela processes all requests within 30 business days.

8
Children's privacy
Our Position on Protecting Minors

Spinner Khela strictly does not provide services to anyone under 18. We do not knowingly collect data from minors.

If we receive information that a minor has created an account using a false age, we will immediately close that account and delete all associated data.

If you are aware that a minor in your household is using this platform, please contact our support team immediately.

9
Technical security measures
How we protect your data

Spinner Khela uses industry-leading technology to protect your data. Our security layers are explained below:

  • Transmission security: All data is transmitted encrypted under the TLS 1.3 protocol.
  • Storage Security: Data stored with AES-256 encryption.
  • Two-factor authentication: Two-step verification for critical operations.
  • Regular audits: Third-party security audits and penetration testing.
  • Access control: Only authorized personnel have access to specific data.
  • Separate server: Payment data is stored on servers separate from the main platform.
  • Real-time monitoring: 24/7 monitoring to detect unusual activity.

In the event of a data breach, we will notify affected members within 72 hours and take all necessary protective measures.

10
Changes to the Privacy Policy
How You Will Be Notified of Updates

Spinner Khela may update this Privacy Policy from time to time. Members will be notified according to the nature of the changes:

  • Minor updates: The date on this page will be updated to reflect any changes.
  • Moderate Changes: In-app notifications and on-site banners.
  • Major changes: Full details will be sent via SMS and email to your registered mobile number.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11
Contact & Complaints
Resolving privacy-related concerns

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

  • Email: privacy@spinnerkhela.com
  • Live chat: Active 24/7 in Bengali
  • Response Time: Within 72 working hours

We take every privacy-related request seriously and do our best to resolve it as promptly as possible.

Privacy FAQs

No. Spinner Khela uses your mobile number solely for account verification and important notifications. It is never shared with advertisers, third parties, or marketing companies.

Yes. Your bKash, Nagad, or bank details are stored with AES-256 encryption on a separate secure server, isolated from the main platform. This information is accessed only during payment processing.

After account closure, transaction records are retained for up to 5 years to meet legal obligations. After that, all data is securely deleted. You may also submit a special request for early deletion if you wish.

Yes, but solely for your benefit and to ensure responsible gaming. Gaming data is used to provide a personalized experience and to identify and support users showing early signs of problematic behavior.

Spinner Khela's servers are located in ISO 27001 certified data centers. Data backups are maintained across multiple secure locations. No data is ever transferred to unauthorized countries.
🔒

Your data is secure — join with confidence

Every piece of your data on Spinner Khela is protected with the highest level of security. Register with confidence and enjoy the best betting experience in Bangladesh.

Register securely Read Terms & Conditions
SSL 256-bit Data is never sold 24/7 support
বাংলা